MS D365 CE/CRM Functional Lead Consultant
Sydney or Melbourne (Hybrid – 2 days in office – Wild Wednesdays & another day)
Salary: Negotiable, dependent on experience
Eligibility: Australian or at least PR Status
Wild Tech is one of Australia’s fastest-growing technology consultancies, delivering cutting-edge Microsoft solutions that transform how organisations work and engage their customers. As we continue our rapid growth through 2026 and beyond, we’re looking for a Lead / Senior Dynamics 365 CE Functional Consultant to join our Microsoft Enterprise team.
If you thrive in client-facing roles, enjoy shaping solutions end-to-end, and want to work with the latest Dynamics 365, Power Platform and Copilot capabilities — this role is for you.
About the Role
This is a senior, hands-on consulting role where you’ll work across the full project lifecycle — from pre-sales and solution design through delivery, go-live and ongoing support.
You’ll design and implement solutions across:
- Dynamics 365 Sales
- Customer Service & Contact Centre
- Field Service
- Customer Insights – Journeys
- Power Platform (Power Automate, Power Pages, Power BI, Dataflows)
You’ll collaborate closely with Solution Architects, Technical Consultants, Delivery Managers, and our AI & Innovation team, contributing to some genuinely exciting innovation initiatives.
What You’ll Be Doing
- Leading client workshops and translating business needs into functional designs
- Supporting pre-sales through demos, solution positioning and high-level requirements
- Delivering end-to-end Dynamics 365 CE implementations
- Configuring and customising Dynamics 365 solutions
- Designing Power Platform solutions that deliver real business outcomes
- Supporting UAT, training and post-go-live activities
- Working in Agile / Iterative delivery environments using Azure DevOps
- Providing high-quality support to Managed Services customers via JIRA Service Desk
What We’re Looking For
- 7+ years’ experience or 10+ Dynamics 365 CE implementations (we’re also open to high-potential consultants ready to step up)
- Strong expertise in Customer Insights – Journeys, Field Service, Customer Service, Contact Centre or Sales
- Solid pre-sales capability with the ability to articulate solution value
- Hands-on experience with the Power Platform
- Excellent business analysis and process design skills
- Familiarity with Agile and Waterfall delivery methodologies
- Experience with tools such as Azure DevOps, JIRA, Visio, XRM Toolbox, Visual Studio
- Knowledge of Copilot and AI capabilities across Dynamics 365 and Microsoft 365
- Relevant Dynamics 365 and Power Platform certifications (highly desirable)
What’s in It for You
- Flexible hybrid working (2 days in office – Wednesday + one other day)
- Company laptop + $100 monthly mobile allowance
- Funded Microsoft certification pathways
- Access to paid training and learning resources
- Sonder health & wellbeing benefits
- The opportunity to grow with a fast-scaling consultancy recognised among Australia’s fastest-growing businesses for 2025
How to Apply
Submit your CV to Jaclyn Tinkler at jaclyn@wild-tech.com.au
